Online ID Verification helps deliver a state of the art customer experience

Seamless ID document verification

When customers are applying for your products and services online, you want to make identity document checking as easy as possible. AutoDoc-ID is a 24/7 web-based document checking service where your customers submit their identity documents by simply taking a photo of them and sending that to you. AutoDoc-ID verifies identity documents electronically in an instant, removing the need to provide physical copies of the documents. It also helps protect genuine customers from the risk of identity theft and fraud, and supports compliance.

Who's it for?

Organisations across all industries wishing to improve their application process and help fulfil their KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations.

Key features

  • Identity documents can be submitted and processed using smartphones, scanners or digital cameras either in person or online
  • Automatically authenticates  and validates identity documents from over 200 countries
  • Two levels of validation to meet your needs
  • Can be used across all channels including branch, call centre and online

How it works

AutoDoc-ID is an automated online ID verification service that uses no specialist hardware. It enables customers to submit proof of identity documents either in person, or online by taking a picture of their document. AutoDoc-ID’s Optical Character Recognition (OCR) technology extracts and verifies all the key information contained in the document for automatic verification. If a more comprehensive verification is required for higher risk applications, the document can be referred to a team of document experts, trained to border control standards for human expert review.

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