During Christmas 2012 we revealed a number of insights about customer behaviour across all marketing channels. These included the best day to send emails, the biggest online shopping day and how different demographic groups shop on- and offline.

We shared our festive insights through:

• Pre-Christmas White Paper: Online Christmas Retail Trends 2012 – download now
• Pre-Christmas Webinar: The Story so Far –  watch now
• Post-Christmas White Paper: Christmas Retail Review 2012 – download now
• Post-Christmas Webinar: Unwrapping the Key Insights – watch now
• Festive Insights Infographic – download now

Download our white paper – Christmas Retail Review 2012:

Our latest retail white paper highlights the key customer trends and behaviours during the festive season and helps marketers to:

• know how customers interact with retailers on- and offline
• get customers to respond to marketing communications across multiple channels
• keep customers engaged with their brand for the long-term

Download now
Stay up-to-date with our latest insights on Twitter @ExperianMktgUK 

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