About Business Express

  • Why is Experian Business Express different?
  • Business Express is a single sign on portal that combines and updates our Riskdisk credit and B2BListBuilder marketing tools and provides a platform that will enable us to deliver a range of other products from Experian’s vast portfolio.

  • Where do you get your information from?
  • We source data from Companies House, the London, Edinburgh and Belfast Gazette’s, Registry Trust Ltd, business directories; we constantly scan media and other sources for insolvencies and we have 30,000 business users who provide us with alerts and information. All this can add up to over 100,000 data updates every day and enables us to produce accurate, up-to-date credit reports on registered and non-registered business in the UK, accessible 24/7.

  • What is included in a credit report?
  • Full details from the last 3 sets of accounts filed, details of the directors and shareholders, any adverse data like court actions or worse, identity history, search history and the Business Express credit score and limit. Plus, details of the number of days-beyond-terms it takes the business to pay invoices.

  • How up-to-date is your information?
  • We process and publish information as soon as we receive it, so our products are as up to date as possible. We also proactively source, update and correct information throughout the day.

  • How much does it cost to call Experian?
  • The cost of calling an 0844 number is made up of two parts: an ACCESS CHARGE going to your phone company, and a SERVICE CHARGE set by the organisation you are calling. The SERVICE CHARGE for 0844 numbers from Experian is 7p per minute. You can find out the ACCESS CHARGE for this number, which is the rest of the call cost – from your phone company.



Product related questions

  • Why should I credit check?
  • Minimise the risk of bad debt, improve cash flow, offer the right amount of credit and take action against late payers.

  • What is your credit score based on?
  • Our credit score will take into consideration numerous factors including size and age of business, industry sectors, CCJ’s and bankruptcies.

  • What is Payment Performance information?
  • This provides sales ledger information on how a business is paying its suppliers. Payment Performance providers will come from all industries including telecommunications, utilities and banks to name a few.


Contact us

Sales - 0844 481 0030
Mon - Fri, 8:30am to 5:00pm

Support - 0844 481 0028
Mon - Fri, 8:30am to 5:30pm

Calls cost 7p per minute plus your phone company's access charge.

Contact us