Challenger bank, Metro relies on Experian’s data management platform to deliver confidence in the quality of its operational data. A foundation of accurate data enables regulatory reporting best practise and customer experience excellence.
Leeds City Council used Experian’s data management platform to deliver a smooth migration of its social care system. From managing data quality to transforming the data, the solution has provided efficiency gains to support the provision of vital social care services.
Single Customer View
Wessex Water is using Experian’s Aperture Data Studio and contact validation tools to lay the foundations for a comprehensive Single Customer View. A key enabler to the organisation’s C-MeX preparations, it will help to power an ambitious programme of Customer Service excellence.
Schroders’ asset management business is realising the benefit of having Experian’s data management platform in place to address operational data quality issues. Along with the cost savings, the tool supports better compliance and risk management.
Single Customer View
The UK’s short break holiday provider uses Experian’s data validation platform and linking technology to deliver a single view of their guests. It’s the backbone of a progressive data and analytics strategy designed to optimise a best in class guest experience.
Cabot Credit Management uses Experian’s next-generation data management tool to help meet its business objectives around reducing risk and improving efficiencies. It powers a robust data governance strategy that’s integral to its growth trajectory.
Cancer Research saves time and money on its customer engagement programmes with Experian. Cloud-based real-time address capture tools bring Cancer Research simple, accurate and secure supporter engagement and manual updates have become a thing of the past.
DigitalBox is one of the UK’s leading and fastest growing performance marketing operations. It chose Experian’s real-time email validation solution to help boost customer reputation and revenue, saving a potential £75,000 in wasted marketing spend as a result.
Address
Validation
Paywizard, the global subscription, billing and CRM specialist for TV, trusts Experian’s cloud-based international address data capture to ensure accurate billing and provide a smooth customer experience for its clients.
Norfolk County Council empowers employees with address cleansing from Experian. Employees are able to update and ‘own’ their address records, liberating HR staff from unnecessary data entry and allowing them to work faster, better and smarter.
Jayex has implemented Experian’s address capture tools into its UK hospital self-service check-in kiosks to quickly validate patient addresses and so improve their experience and deliver cost and efficiency savings.