Frequently asked questions

From applications to interviews, find out everything you need to know about our recruitment process.

• How do I apply for a job at Experian?

• We have a wide variety of roles across various departments. You’ll find all our UK & Ireland vacancies here on our careers page.

  You can filter your search by location and job family to find your perfect role.

• What happens once I've applied for a role?

• Our recruitment team will review your application and get in touch via phone or email to let you know the outcome.

• How should I prepare for an interview?

• We’re glad you asked – that’s already a great start. Have a read of our interview tips here.

• What other benefits do you offer?

• From everyday discounts to better financial security, all our benefits are designed to give you the things you actually want and need, at different stages of your life. You can read more here.

• Do you consider applications from those wishing to work part-time / flexible working?

• Yes, we detail our flexible working options on our adverts. If you’re unsure you can email us at recruitment@uk.experian.com or give us a call on 0115 905 5500 and select option one.

• Would you consider basing this role in another location?

• We might, depending on the role and location. To discuss an opportunity and the possibility of a different location, you can email us at recruitment@uk.experian.com or give us a call on 0115 905 5500 selecting option 1.

• Do you hire applicants on a visa?

• Yes, as long as it’s a visa that grants you the right to work in the UK, with no sponsorship required. We only offer visa sponsorship on roles where we’re unable to find the right person in the UK. We always meet the requirements of the UK Immigration Authority.

• I have a disability, how can I request adjustments to my interview?

• We’re happy to accommodate additional needs where it’s practical to do so. If you need any adjustments, email recruitment@uk.experian.com or call us on 0115 905 5500 selecting option 1, and we’ll do our best to help.

• Can I just email my CV to you?

• We’re recruiting for specific roles, so check our vacancies page to find out if your skills match our requirements.

  You can also register for ‘Job Alerts’, so you’ll be the first to find out more suitable vacancies when they become available. Alternatively, join one of our Talent Networks to register your CV and we’ll contact you when a suitable position becomes available.

• How does Experian use the data included on my application?

• All information is held safely on our internal careers portal and is only accessed by our recruitment team. After your application, we’ll only contact you again if we come back across your profile and have a role you may be interested in.

  To access our privacy policy click here.

Other FAQS

• I’d like a reference for a former employee – who can I contact?

• For a reference on a previous Experian employee, please email the request to AccessHR@experian.com.

• I’d like to speak to someone about my Experian credit report – who should I contact?

• Our dedicated customer care team can discuss your Experian credit report. Give them a call on 0800 013 8888 or email CustomerService@CreditExpert.co.uk.

• I’m from a recruitment agency – how do I go about working on Experian roles?

• Thousands of job candidates apply to us every year. But we realise there may be plenty of skilled, talented people who miss the roles we advertise, which is why we have a preferred supplier list of recruitment agencies. We don’t accept CVs from agencies who aren’t on our list, so if you’d like to work with us please email pslenquiries@experian.com and we’ll be in touch.

• How can I remove my details from your system?

• If you've made an application, you can withdraw by logging into your portal. To remove your details from our careers portal, please email recruitment@uk.experian.com

• I’m having technical problems – can you help?

• If you’re having problems with your account or logging in to the careers portal, we’re here to help. Just email us on recruitment@uk.experian.com or call 0115 905 5500 selecting option 1.

• Do you carry out any background checks?

• We carry out basic criminal record, financial status, right to work, identity, directorship, previous employment / education and address verification checks on all employees. To discuss any of these checks you can email us at recruitment@uk.experian.com or give us a call on 0115 905 5500 selecting option 3.